DESCRIPTION
Learn how to view orders for your nopCommerce website.
Timestamps:
- 0:00 Intro
- 0:08 Sales/Orders Location
- 0:26 Review Filterability
- 0:49 Review Order Status
- 1:15 Payments
- 1:31 Billing Information
- 2:00 Shipping Information
- 2:33 Admin Only
- 2:50 Outro
Transcript:
Tina: 0:00
In this nopCommerce tutorial, we're going to show you how to view orders for your nopCommerce website.
0:08
So once you're logged in and you're back in the back end of the site, if you expand Sales and click on Orders, you're then going to see the full list of orders in your site. We're just using the nopCommerce demo here, so there's a few orders in there for examples to show.
0:26
The top is going to allow you to search and sort, so you can sort by date. You can sort by order statuses, different elements of billing, and so forth. If you also know an order number, you can enter that and go directly to that number, which is helpful if you have a store that has pretty heavy order placement.
0:49
So we're going to minimize that, and then you can actually see your orders here that shows the status, all color coded, so you have a quick point of reference. And if you wish to check on your orders, if you're going to process your orders, you can click on View for that order, and that is going to bring up all the information there, such as the ability to change status of your order status.
1:15
Sometimes, depending on how you have things tied into your nopCommerce site, some of that may happen automatically, possibly, but that would be dependent on how you have things hooked to payment gateways and so forth.
1:31
So you can get all your order information here. If you are able to refund or partial refund, that depends on your payment gateway as well, but that is located down here. And if you go down further, you're going to see the billing and shipping addresses, and those are editable. So perhaps somebody calls in after they've already placed order, and they said, I want to ship this now to another location. You can actually, as an admin, go in there and edit and update that shipping address in there.
2:00
It also will show the shipping method selected and what the status is. And then also your shipment information as well is located down here where you can see that and also the products that were on the order and any order notes. You can also add notes here if you scroll down to the very bottom and you can choose whether or not the customer can display because otherwise they can go in and view notes on their order, which would normally be the items up here, which are added by default by the store.
2:33
But if you have anything that you want to add that is for admins only, you can put that in here, leave this box unchecked, and then it'll be a reference point for anybody who is working on processing orders or has access to as an administrator on the website.
2:50
So that's how you can manage and get at the admin side and look in orders and work on processing orders in nopCommerce.